How do I return an item?
We have a strict Return Policy. We don't accept returns unless we have shipped you the incorrect item.
Please contact customer service for more information on returning an item, do not just send it back, especially if you are not shipping from within Canada. Doing so will NOT guarantee a credit. You can e-mail us about returns at firstname.lastname@example.org please include the Invoice number. If a return is authorized it may face a 20% restocking fee and cost of shipping back to us may be at your cost.
We do not accept return of any tools - this policy was developed due the high number of people buying a tool, using it for a project and returning it when they were done.
Items purchased from the "SALE" page cannot be returned.