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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in Canada and tax rate varies based on Province.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Please note: all sales are in CANADIAN Dollars, if you are not using a Canadian Credit Card you will see a different amount in the charge column of your credit card Statement. It's likely a bit lower than on the Sales Receipt. If you look at the column with the company name you may see information relating to exchange rate.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours of placing the order and prior to shipment of your item(s).